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Ardmor Reviews2020-07-02T07:30:05-04:00

WHAT OUR CUSTOMERS SAY ABOUT US

Facebook Reviews

I had Ardmor come out because a seal had broken in a large picture window in my living rm. I was worried about having to replace the whole thing like other companies suggested. However Ardmor was able to replace the glass and make the window look better then new all for a low price. Im extremely pleased with their honesty, speed and professionalism! I would recommend them to anyone.
Santosh Varkey Sr.
Santosh Varkey Sr.
04:11 20 Apr 21
Ardmor has gone over the top several times for us. From repairs on challenging windows to excellent advice during large projects- they are responsive, hard working & always with a smile... Thank specifically to Andrei for his time & Daniel for his recent visit to our project. They have saved us money while not compromising quality of work... Thank you ARDMOR!👌🏼
Bernadette T Putz
Bernadette T Putz
13:40 20 Mar 21
Excellent company. Work performed on my skylights was very well done. And service men were friendly and very knowledgeable of the work to be performed.
I strongly recommend ARDMOR for you glass issues. I could not be more please.
Thanks ARDMOR for all your hard word.
Peter J Perno
Peter J Perno
23:39 28 Oct 20
Very prompt, respectful, friendly, efficient, knowledgeable. Could not ask for a better company to handle my windows replacements or repairs!!! Oh... n very reasonable quotes!!!
Came on time. Professional. Did the job and cleaned up. I would use them without hesitation
From the beginning to the end they were very professinal and responsive. I will recommend Ardmor to anyone in need of a window repair.
Bill Bron
Bill Bron
14:41 18 Jul 20
From the original estimate through to the workers on-site, an all around good experience. Arrived when they said they would, worked quickly and quietly, and kept the house clean. Highly recommend.
Bill Walker
Bill Walker
01:10 02 May 20
Very professional ! Good work and a reasonable price! I recommend them to anyone! I had the windows replaced in my Bay window!
Sonya Giddings
Sonya Giddings
23:12 13 Dec 19
Purchased a new home and needed extensive work done. About 15 windows and 10 glass patio doors all needed adjustments or repair. All Andersen. Also need one huge window replaced and some specialty glass windows repaired or replaced. Ardmore handled everything. The techs that did the repairs were skilled, polite, and moved quickly. Everything was done right. They were also on time and the folks in the office communicated well with me. I'd highly recommend Ardmore Windows and Doors.
Robert Mooney
Robert Mooney
20:00 13 Dec 19
Good service and we are very happy with the results. We ordered window replacements for a few windows that failed and you could hardly see out them. It is so nice having new windows and we had to do no prep or painting afterwards
Robert Brown
Robert Brown
16:31 01 Nov 19
Great service, price and product. Amazing company
John Vigna
John Vigna
18:51 12 Sep 19
Great people to work with. Highly recommended!
Andriy Melnyk
Andriy Melnyk
19:47 17 Dec 18
5 Stars

Ardmor Inc replaced my double pain window glass only when everyone else wanted to replace the whole window frame and glass.
Beautiful job, well done, professional and on time and even early to the appointment....
Thank you, you took the stress out of my stressful situation
Margaret Moken Morley
Margaret Moken Morley
16:22 15 Nov 18
Excellent service, prompt, and detailed
Terry Pringle
Terry Pringle
23:07 14 Aug 18
They are the best I always have a good experience with their work.
Marie Moore
Marie Moore
00:04 13 Jul 18
They did a great job for me
Patrick Moriarty
Patrick Moriarty
16:41 09 Jul 18
We had a strange work scope in that there was 1 replacement in the garage and a list of repairs and parts for about 6-8 other windows. They priced the whole thing up quickly, despite the fact that it wasn't the biggest job in the world ,and completed it pretty quickly. Very nice people, good to do business with.
Thomas R. Dolley
Thomas R. Dolley
22:32 28 Feb 18
great service. Had the glass in a double pained window repaired. Tech was courteous and professional. Window looks good as new! I recommend this to anyone looking for window repair work.
Lukas Sunkler
Lukas Sunkler
18:02 30 Oct 17
After many years the wooden sills of my Pella windows rotted. I was amazed at the quality of work Igor did to restore then sills perfectly. His professional work ethic is wonderful, clean neat and with attention to detail! He worked to complete the job in a reasonable amount of time and the price was also great for a job so well done to perfection! I highly recommend Igor to restore your windows before buying new ones. My new window sills look beautiful! Igor's work is phenomenal!
tl;dr terrible customer service. do not recommend.

I do not recommend this company. While I had no issues with the actual contractors, there were several issues with the installation of my doors. I have called, left detailed voicemails, and sent emails requesting to speak to management. Though I have not been contacted in regard to my concerns, I have received prompt notification to pay the final invoice and submit a review☺️

4/19 - Two Ardmor representatives (1 trainee) completed the estimate and I paid the deposit. I explained that the doors were new, but incorrectly installed and damaged. Most notably, the front screen door was installed outside of the door frame (see photo). Previous contractors made adjustments (i.e., extending the frame, cutting into the top stair, etc.) that were raggedy and I was looking to redo it “the right way”. I noted that the original measurements were probably incorrect and that I wanted to the new screen door to fit inside the frame against the threshold. One of the Ardmor representatives suggested that they just extend the threshold and I clarified that I wanted the door to be inside the original frame which was still visible. I was informed that another representative would be responsible for taking measurements. I was also informed that each entryway would be installed over the course of two days, one at a time for safety.

4/26 - Another Ardmor representative came to take additional pictures and measurements. When I noticed the representative taking measurements of the front screen door from the outside, I reiterated that the current screen door was outside of the frame and that the new one should be in it. Honestly, it was egregious and the misunderstanding of what I was looking to achieve should have been the red flag.

5/3 - I received an email with an abbreviated quote requiring a signature. It was not accompanied by an explanation. I was not informed that I should be expecting another document post-signing the contract and had to contact Ardmor for clarification.

I was contacted ~6 weeks later to schedule the installation.

6/23 - The contractors began to work on both doors simultaneously. I assumed this meant that they intended to finish installing all four doors that day. This was not the case - the contractors promptly wrapped up at 8 hours. I was shown the re-installed locks before they headed out. They had put those little foam things around the frame for “insulation” (see photo). Worse, I could see gaps in the same spots as the old doors. I was assured that weatherstripping would correct this. I could have simply put weatherstripping on the original doors.

6/24 - I was informed that the installation was mostly complete with the exception of the cosmetic touches. I immediately notice the front screen door in the same exact space as the original with a little more padding and a slightly extended threshold - still not touching. It was not until after the contractors left that I noticed that the front door’s deadbolt would not fully engage.

I was not contacted the next day. I called on 6/28 and left a voicemail explaining my pressing issue (locks) and additional concerns. I received a call back from Cheryl and a follow-up email requesting the above information. As of 7/7, I have yet to hear from management in regard to any of my concerns though I have left multiple voicemails and sent multiple emails.

Cheryl did call again to schedule the work to be completed. I personally told the contractors what I needed to be adjusted and they completed their work on 6/3. Still, the front door frame was cut to accommodate the battery-operated doorbell I plan to remove. It looks terrible.

I've never been treated so poorly. For $8k, a returned phone call was the least they could do. This process was a complete disappointment.
Denise Michelle Jones
Denise Michelle Jones
00:24 08 Jul 21
The replacement of the window was ok but communication and punctuality were awful, I was left waiting for hours on 2 occasions because they did not keep the appointment they scheduled. The office is not very responsive and they do not seem to know much about what is going on with the service teams.
Claudia Gennari
Claudia Gennari
18:20 19 Dec 19

Yelp Reviews

We had been having a problem with the lock on our Anderson french patio door and had it repaired from a local guy on multiple occasions. Finally decided to...
Bernadette C.
Bernadette C.
09:56 28 Jul 21
We had 2 outside doors replaced on 2 separate occasions. We also had screen replacement. Professionalism and quality of work were excellent. Recommend them...
Peggy M.
Peggy M.
07:45 03 Jun 21
They were very professional from beginning to end. Had all my windows (16) in my house replaced and 2 men showed up and before I knew it they had the whole...
Frank U.
Frank U.
16:55 17 Mar 21
Special thanks to the Gentleman that helped me. He went above the call of duty to help me with my special situation. My project went great do to his help.
Bob L.
Bob L.
17:17 19 Sep 20
I really liked the way they communicated. Messaged them on a Sunday through the yelp app. I received a call back in a timely manner. My appointment was...
Kim H.
Kim H.
06:17 12 Sep 20
Ardmor installed 24 windows in my Society Hill home. They did an excellent job and their pricing was competitive. They made a special effort to meet my...
Bonnie B.
Bonnie B.
12:36 11 Feb 20
Needed extensive Andersen window and patio glass door work done to newly purchased home. Would highly recommend Ardmore. Great communication with the...
Robert M.
Robert M.
10:37 13 Dec 19
I was expecting the typical service company where you'd put up with "ok to good service" since no one is perfect. But this company is great to work with .....
Anh U.
Anh U.
15:27 01 Sep 18
I am in the early stage of this process but so far the response has been excellent. They contact you immediately after you put in a request and stay in...
Bev K.
Bev K.
16:44 21 Sep 21
My experience with Ardmor was...definitely mixed. While I am satisfied with the final work done, it was a very long and at times extremely frustrating...
Nicole P.
Nicole P.
06:04 24 Dec 20
They took an $800 deposit in May. Came by twice for measurements and left a note on my window that said "do not open!" With no explanation. Had to call to...
Nikki V.
Nikki V.
14:18 13 Jul 21
tl;dr terrible customer service. do not recommend.I do not recommend this company. While I had no issues with the actual contractors, there were several...
Denise J.
Denise J.
17:30 07 Jul 21
My experience with Ardmor was simply terrible, and I would caution anyone against even considering them for any window repairs. My husband and I are...
K M.
K M.
10:32 14 Jul 19

Angie’s List Reviews

I brought this company in because I had previous experience with their fixing fogged insulated glass picture windows along with some rotted window framing. That job totally exceeded my expectations because of their restoration efforts. They are incredibly conscientious! This job again exceeded my expectations. The service person, ALEX, was terrific. His work was excellent, and that comes from a very fussy person who is hard to satisfy. I WOULD TOTALLY RECOMMEND THEM TO ANYONE! So if you have a potential glass and/or frame repair issue, this company fits the bill–way cheaper than total replacements!!!

Angie's List
Excellent. I received a visit to see what needed to be done, followed by an estimate for the job. The men came on the date and time arranged to do the work. Cleaned up after themselves and the job was great. They prevented me from having to replace the windows.
Glass Replacement Review

A bit slow and complicated due to the nature of the window size and I needed to keep on top of the office concerning the install date. Initially it was to be towards the end of August and didn’t occur until the third week of September. Communication could be improved in the office, but Jen was responsive when called. However, the install crew were polite, professional, and efficient. They definitely deserve the praise. They were neat, cleaning the job site between visits and after job completion. They did an amazing, beautiful job! Thanks Ardmor for a job well done!

Window Replacement Customer

Home Advisor Reviews

Project: New Windows

I hired Ardmor to replace eight windows in my 70 year old house. Working with Ardmor was a pleasant experience from start to finish. Their customer service was exceptional, they were highly professional, and the install techs were talented, efficient, courteous and they did an amazing job. I would highly recommend Ardmor. I am planning on hiring Ardmor again when I’m ready to do my kitchen window and door.

Lisa K. in Phoenixville, PA
Project: Install or Replace Window Glass
Ardmor Windows and Doors replaced recently two double-pane glasses in my home. One of them was a patio door glass. It was the second time Ardmor did an excellent job in my home. Ardmor employees are knowledgeable, responsible, and well trained. Its customer service is excellent providing timely email and phone notifications and payment receipts. The price was very reasonable. Overall, Ardmor is a reputable company that cares about its customers. Highly recommend!
Eugenia S. - Mount Laurel, NJ
Project: Repair Window Frames

They had some scheduling issues in the beginning but after that, they came out, measured, and took a deposit for the window parts that needed to be replaced. To buy a new similar quality window would cost about $400 -$500. They charged me about $300 to repair it. It actually saved me even more because it was the center of a 3 window area and If I replaced one, I’d need to replace 3 due to cosmetic reasons. The two technicians that came out were courteous, professional and nice. We have been able to use the window without issue and we are very pleased with the outcome. I would highly recommend ARDMOR, Inc!

Anita G. - Green Lane, PA

Free In-Home Consultation

We are passionate about resolving window issues for our customers. In order to study the problem in detail and advise the best strategy for a solution, we are happy to inspect the situation on-site at your home. The free in-home consultation allows customers to…

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  • Onsite inspection of your windows.

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