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SINGLE/DOUBLE HUNG

SASH LOCK

What is a sash lock? Placed in the middle of a single-hung or vinyl/aluminium double-hung window, this device effectively locks the window, preventing it from opening.

How does a sash lock break? A sash lock can break from general wear and tear, overuse or heavy force.

What should I do? You can easily replace an old sash lock with a new one.

BALANCES

What is a balance? Featured in single-hung or vinyl/aluminium double-hung windows, a balance is a mechanical device that provides a counterbalance to the weight of the sash.

How does a balance break? Over time, it is typical for the spring built within the balance to become dull and weaken as a result of heavy usage. As older windows continue to be shoved opened and closed, the balance is likely to break.

What should I do? The best approach is to install new balances in place of existing ones to facilitate smooth window functioning.